Refund Policy

Every product sold on this website — the main program, the order bump and every upsell or downsell — is covered by a 60-day money-back guarantee starting on the date of purchase. If you are not satisfied, you get your money back.

Send an email to contact@protocol72.com from the address you used at checkout, with the subject line "Refund request". Include your full name and, if you have it, your order number. You do not have to justify your decision, though feedback helps us improve.

We acknowledge requests within 2 business days and issue approved refunds within 5 business days to the original payment method. Depending on your bank or card issuer, the money can take a further 5 to 10 business days to appear on your statement.

Refunding the main program automatically refunds any add-on purchased in the same funnel session, unless you ask to keep one. You may also refund a single add-on and keep the main program.

Once a refund is issued your licence ends and your access to the member area and all downloadable material is revoked. You must delete any copies you have saved.

We reserve the right to refuse a refund and to block future purchases in cases of demonstrable abuse — for example repeated buy-and-refund cycles, chargebacks filed without contacting us first, or redistribution of our content.

This guarantee is offered in addition to, and does not limit, any statutory withdrawal or consumer rights you may have under the law of your country.